A Subscriber Identity Module (SIM) card is a small "smartcard" that contains a unique identification number and stores subscriber profile information. SIM cards contain information about the subscriber's plans and network features. If the SIM card is not programmed properly, damaged, or removed, it prevents operation of the intended device.
Use our automated assistant to quickly resolve this issue.
Chat with one of our agents live. We will get back to you in a few minutes.
Need guided support? You can call us directly and we will help you.
Phone Support:
1-877-878-7908Check your balance, refill or manage plans and phones with our
© 2025 Simple Mobile, Inc.