Selected Product:
S102DL
Tutorials
- Sign Up for Rewards
- Download My Account App
- Get My Referral Code
- Set up Auto Pay
- Refill your Plan
- View Payment History
- Update Contact Info (Name and Contact Number)
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Change Security PIN, Email, or Password
- View the Privacy Policy and Privacy Central
- Forgot Password
- Get to Know your My Account App
- Activate a Device
- View and Use Rewards
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- Can I play music while still navigating through Simple Mobile Cloud?
- How does the automatic upload of files work?
- How can I delete files from Simple Mobile Cloud?
- How can I view a document?
- How can I tell Simple Mobile Cloud what and how to backup my device?
- Is there a way to view my Simple Mobile Cloud content on my TV?
- What do I see on the home screen?
- What are the system requirements for Simple Mobile Cloud?
- What content can I view on Android?
- What content can I backup on Android?
- How do I restore content to my phone?
- How can I download files from Simple Mobile Cloud?
- How do I create a photo album?
- How do I favorite content?
- How do I create or add to Playlists?
- Is Click-and-Drag supported on Android client?
- Is folder/file management supported in Android client?
- How can I get more file space?
- What is the maximum number of contacts?
- How does the automatic upload of files work?
- How do I change the location of my Simple Mobile Cloud folder?
- How do I update the Simple Mobile Cloud Desktop version I have?
- How do I access Simple Mobile Cloud from the Finder?
- What is the Mac Desktop Client?
- How do I install the desktop client for Mac?
- How can I stop content syncing to my computer?
- How can I delete files from Simple Mobile Cloud?
- Where can I access the Simple Mobile Cloud web app?
- How can I get more file space?
- What are the system requirements for Simple Mobile Cloud?
- How can I manage and organize my files?
- How do I add folders to backup?
- What is the Simple Mobile Cloud Desktop dashboard and how do I access it?
- What are the system requirements for Simple Mobile Cloud?
- How do I add folders to backup?
- Where can I access the Simple Mobile Cloud web app?
- How does the automatic upload of files work?
- How can I stop content syncing to my computer?
- How can I get more file space?
- How do I access my Simple Mobile Cloud files from Windows Explorer?
- How can I manage and organize my files?
- How can I delete files from Simple Mobile Cloud?
- What is the Windows Desktop Client?
- How do I install the desktop client for Windows?
- What is the Simple Mobile Cloud Desktop Dashboard and how do I access it?
- How do I change the location of my Simple Mobile Cloud folder?
- How do I set up a SIM card lock on my phone?
- How do I set up a screen lock for my phone?
- What are the security options on my phone?
- How do I set up and enable Smart Lock on my phone?
- How do I set up Face Recognition?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
How do I set up a SIM card lock on my phone?
To lock your SIM card, follow these steps:
- From the main screen, slide the screen up to display your apps.
- Tap the "Settings" icon.
- Locate and tap "Biometrics and security."
- Locate and tap "Other security settings."
- Tap "Set up SIM card lock."
- Tap "Lock SIM card."
- Enter the default PIN 1111 or 1234. Then, tap "OK."
- Tap "Change SIM card PIN."
- Enter the current PIN. Then, tap "OK."
- Enter your new PIN. Then, tap "OK."
- Enter your new PIN again to confirm. Then, tap "OK."
Helpful?
Can't find what you need?
Chat with Support
Chat with one of our agents live. We will get back to you in a few minutes.
Call Directly
Need guided support? You can call us directly and we will help you.
Phone Support:
1-877-878-7908Self-service tools available 24/7
Check your balance, refill or manage plans and phones with our
© 2025 Simple Mobile, Inc.
