Selected Product:
G988U1
Tutorials
- Sign Up for Rewards
- Download My Account App
- Get My Referral Code
- Set up Auto Pay
- Refill your Plan
- View Payment History
- Update Contact Info (Name and Contact Number)
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Change Security PIN, Email, or Password
- View the Privacy Policy and Privacy Central
- Forgot Password
- Get to Know your My Account App
- Activate a Device
- View and Use Rewards
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
- Can I play music while still navigating through Simple Mobile Cloud?
- How does the automatic upload of files work?
- How can I delete files from Simple Mobile Cloud?
- How can I view a document?
- How can I tell Simple Mobile Cloud what and how to backup my device?
- Is there a way to view my Simple Mobile Cloud content on my TV?
- What do I see on the home screen?
- What are the system requirements for Simple Mobile Cloud?
- What content can I view on Android?
- What content can I backup on Android?
- How do I restore content to my phone?
- How can I download files from Simple Mobile Cloud?
- How do I create a photo album?
- How do I favorite content?
- How do I create or add to Playlists?
- Is Click-and-Drag supported on Android client?
- Is folder/file management supported in Android client?
- How can I get more file space?
- What is the maximum number of contacts?
- How does the automatic upload of files work?
- How do I change the location of my Simple Mobile Cloud folder?
- How do I update the Simple Mobile Cloud Desktop version I have?
- How do I access Simple Mobile Cloud from the Finder?
- What is the Mac Desktop Client?
- How do I install the desktop client for Mac?
- How can I stop content syncing to my computer?
- How can I delete files from Simple Mobile Cloud?
- Where can I access the Simple Mobile Cloud web app?
- How can I get more file space?
- What are the system requirements for Simple Mobile Cloud?
- How can I manage and organize my files?
- How do I add folders to backup?
- What is the Simple Mobile Cloud Desktop dashboard and how do I access it?
- What are the system requirements for Simple Mobile Cloud?
- How do I add folders to backup?
- Where can I access the Simple Mobile Cloud web app?
- How does the automatic upload of files work?
- How can I stop content syncing to my computer?
- How can I get more file space?
- How do I access my Simple Mobile Cloud files from Windows Explorer?
- How can I manage and organize my files?
- How can I delete files from Simple Mobile Cloud?
- What is the Windows Desktop Client?
- How do I install the desktop client for Windows?
- What is the Simple Mobile Cloud Desktop Dashboard and how do I access it?
- How do I change the location of my Simple Mobile Cloud folder?
- How do I use PowerShare?
- How do I use my phone as a touchpad or keyboard in the DeX environment?
- What is One UI? How does it support one-handed use?
- What are the benefits of Samsung SmartThings?
- How do I use the Samsung DeX desktop environment?
- How do I use Samsung Pay?
- How do I set up Samsung Pay?
- How do I set up and use Samsung SmartThings?
- What are the benefits of a Google account?
- Is my phone waterproof?
- Which previous Samsung Galaxy features will be included in the new G988U1?
- What makes the display in the Samsung G988U1 special?
- What are the new features of the Samsung G988U1?
- How do I set up my Samsung G988U1?
- How do I set up/access my voicemail?
- How do I update the OS on my device?
- Does my device adjust for Daylight Saving Time (DST)?
- How do I enable and use the "Send SOS messages" feature?
- How do I lock my SIM card?
- How do I protect my privacy online?
- How do I protect my privacy if I'm using Google Chrome?
- How do I use the ultrasonic in-screen fingerprint scanner?
- How do I set up Smart Lock?
- How do I secure my folders?
- How do I set up Face Recognition?
- How do I set up a Pattern lock to secure my screen?
- How do I set up a Password to secure my screen?
- How do I set up a PIN lock to secure my screen?
- What are the security options on my phone?
- How do I view/change permissions to allow or block an app’s access to information?
- How do I enable Google's "Find My Device" feature?
- Can I add and listen to music files on my phone without a Google (Gmail) account?
- How do I add, remove, or rearrange the apps on my home screen?
- How do I delete files from my phone?
- How do I add or remove widgets on my home screen?
- Why can't I find my location in Google Maps?
- Where can I stream and watch HDR content?
- How do I remove an appointment?
- How do I uninstall apps that I have downloaded?
- Can I add memory/storage to my device?
- Is there a way to view all the files on my phone from a single location?
- How do I access and manage my files?
- How do I close an app that is running in the background?
- Can I customize my notifications?
- How do I view the available memory and storage details for my phone?
- How do I backup my data?
- How do I download apps from the Play Store?
- How do I update my installed apps?
How do I use the Samsung DeX desktop environment?
The Samsung DeX software comes pre-installed on your Galaxy and, when you plug your phone into an external display via an HDMI adapter, transforms your phone into a full desktop environment. You can choose to use a Bluetooth-enabled keyboard and mouse, or you can turn your phone into a trackpad or virtual keyboard. For more information, click here.
Once your phone is connected to an external display, a popup menu will appear on your phone screen. For the complete PC experience, tap "START SAMSUNG DeX." Otherwise, you can tap "SWITCH TO SCREEN MIRRORING" to cast your phone screen to the external display while maintaining control on your phone.
Note: Your Samsung Galaxy does not come with the HDMI-to-USB Type-C cable necessary for connecting your phone to an external display or monitor.
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