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XT2163DL
Tutorials
- Sign Up for Rewards
- Download My Account App
- Get My Referral Code
- Set up Auto Pay
- Refill your Plan
- View Payment History
- Update Contact Info (Name and Contact Number)
- Enable/Disable Line Lock
- Add/Delete Payment Methods
- Change Security PIN, Email, or Password
- View the Privacy Policy and Privacy Central
- Forgot Password
- Get to Know your My Account App
- Activate a Device
- View and Use Rewards
- Add a Line
- Activate Your Device
- Port My Number
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
FAQ's
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- How does the automatic upload of files work?
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- What are the security options on my phone?
- How do I set up Face Recognition?
- How do I enable Google's "Find My Device" feature?
What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
A Personal Unlocking Key (PUK) may be used as a way to unlock your SIM card in the event that you accidentally lock yourself out of your phone using the phone's native security features. PUK codes are separate from phone PINs or Passwords.
Call customer support for instructions on how to retrieve your PUK code.
If you enter your code incorrectly too many times, you will be permanently locked out of your SIM card and will require a new one.
Use our automated assistant to quickly resolve this issue.
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