Selected Product:
iPhone 16 Plus
Tutorials
- Refill your Plan
- Download My Account App
- Set up Auto Pay
- Sign Up for Rewards
- Get My Referral Code
- Update Contact Info (Name and Contact Number)
- Change Security PIN, Email, or Password
- Add/Delete Payment Methods
- View Payment History
- Enable/Disable Line Lock
- View the Privacy Policy and Privacy Central
- Forgot Password
- Get to Know your My Account App
- Activate a Device
- View and Use Rewards
- T-Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Cricket Wireless - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Consumer Cellular - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- AT&T - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Boost Mobile - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Metro - Find My Account Number, Account PIN/Passcode, and Transfer PIN to Port
- Add a Line
- Activate Your Device
- Port My Number
FAQ's
- Why does my iPhone say "SOS", "No Service", or "Searching"?
- What do I do if my device has a SIM Lock, RUIM Lock, or PUK lock error?
- What should I do if my iPhone shuts down on its own OR the battery unexpectedly dies?
- What should I do if my iPhone is running slowly?
- What should I do if my iPhone freezes or is unresponsive?
- What should I do if my screen is zoomed or my icons are large and distorted?
- What should I do if I see the error "Invalid SIM" or "No SIM Card Installed?"
- Why is my phone so warm?
Does my device adjust for Daylight Saving Time (DST)?
Yes! To view or change your date and time settings from the main screen, follow these steps:
- Tap the "Settings" icon.
- Locate and tap "General."
- Tap "Date & Time."
- Tap the "Set Automatically" slider to disable this option.
- Tap the date and time on your screen, highlighted in blue. Then, slide the options up or down as needed to change these settings.
- Note: To change your time zone, select "Time Zone" and follow the prompts on your screen.
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